Quality Management
Information Systems Engineering
Faculty of Technology
First Cycle (Bachelor's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Quality Management | TKN408 | Elective | Bachelor's degree | 4 | Fall | 3 |
Name of Lecturer(s)
Lecturer(31.c) Kamile DEMİREL
Associate Prof. Dr. Leyla ŞENOL
Research Assistant Seda BALTA
Research Assistant Zeliha COŞKUN
Research Assistant Ersin TURAL
Learning Outcomes of the Course Unit
1) Identify basic quality concepts, quality development, quality dimensions and its elements
2) Interpret contributions of the quality gurus to the quality
3) Base on the principles of total quality management
4) Raise awareness of quality for the organization departments and workers at various positions
5) Follow total quality management procedure steps
6) Distinguish between standard definition, types and standardization
7) Take responsibility in the implementation of ISO 9000:2000 total quality management system standard
8) Act consciously for the subject of EFQM Excellence model and self-evaluation
9) Implement the ISO 14000 environmental management system standard
Program Competencies-Learning Outcomes Relation
| Program Competencies | ||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | ||
| Learning Outcomes | ||||||||||||
| 1 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 2 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 3 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 4 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 5 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 6 | No relation | No relation | No relation | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | |
| 7 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 8 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 9 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
Quality and quality management process of historical development. Basic concepts of total quality management (quality circles, improvement teams). Total quality management tools and techniques. Total quality management and Turkey applications.
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
50% |
|---|---|
Contribution of Final Examination to Course Grade |
50% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required