| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Passenger Services | HUI206 | Compulsory | Bachelor's degree | 2 | Spring | 4 |
Name of Lecturer(s)
Assistant Prof. Dr. Hakkı Cenk ERKİN
Lecturer Mehmet Ali ATAMAN
Lecturer İhsan ÇELEBİ
Lecturer Fatih ARSLAN
Learning Outcomes of the Course Unit
1) Explain passenger services
2) Explain different types of services
3) Explain passenger service standards
4) Explain Check-in
5) Explain boarding
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ||
| Learning Outcomes | |||||||||
| 1 | Low | High | Low | Middle | Low | Middle | Low | Low | |
| 2 | Middle | Low | Low | Low | Low | Low | Low | Middle | |
| 3 | Middle | Low | Middle | Low | Low | Middle | Low | Low | |
| 4 | Low | No relation | Middle | No relation | Low | Low | Low | Low | |
| 5 | Low | Middle | Low | Low | No relation | Low | Low | Middle | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
Preflight procedures, check-in, boarding, ticketing, MCO and MPD preparation, endorsement, FIM, types of passengers, pets, special baggage.
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Language of Instruction
Turkish
Work Placement(s)
Not Required