>
Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Crisis Management TUR407 Elective Bachelor's degree 4 Fall 6

Name of Lecturer(s)

Associate Prof. Dr. Hatice GÜÇLÜ NERGİZ

Learning Outcomes of the Course Unit

1) Explain the importance of crisis in business life.
2) Use the stress in benefit of the organization.
3) Define the sources of organizational crisis.
4) Manage the organizational crisis.
5) Take responsibility to protect organizations reputation during the crisis in the tourism.
6) Explain the crisis in business life.

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7
Learning Outcomes
1 High Middle High Low Middle High Middle
2 Middle High High High Middle High Middle
3 Middle Middle High Middle Middle Low Middle
4 High High Middle Middle Low Low Middle
5 Middle Middle Low Middle High Middle Middle
6 High High Middle Middle High Low Middle

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Tourism Management

Course Contents

Concept and meaning of crisis, crisis analysis, systems of crisis, resources of crisis, process of crisis, symptoms of crisis, process of criris management, Types of Crisis, Natural Disaster Crises, Economic Crises, Socio-Cultural Crises,Ecological Crises, Political Crises, Crises in Tourism.

Weekly Schedule

1) concept and meaning of crisis
2) crisis analysis
3) systems of crisis
4) Resources of Crisis
5) process of crisis
6) symptoms of crisis
7) process of criris management
8) Midtterm Exam
9) Types of Crisis
10) Natural Disaster Crises
11) Economic Crisis
12) Socio-Cultural Crises
13) Crisis of Ecological
14) Crisises of Political
15) Crises in Tourism
16) Final Exam

Recommended or Required Reading

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Case Study


Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade

40%

Contribution of Final Examination to Course Grade

60%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required