Travel Agencies and Tour Operators
Tourism and Travel Services
Vocational School of Kartepe Tourism
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Travel Agencies and Tour Operators | TSP129 | Compulsory | Associate degree | 1 | Fall | 3 |
Name of Lecturer(s)
Lecturer Ramazan BULUZ
Learning Outcomes of the Course Unit
1) Identifies reservation systems used by transport services.
2) Knows the process steps in reservation system.
3) Explains reservation systems used in domestic tourism activities.
4) Explains reservation systems used in foreign tourism activities
5) Explains and applies the information about optimum cleaning
6) Applies central reservation system among the other reservation systems used in the travel industry
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | ||
| Learning Outcomes | |||||||||||||||||||||||
| 1 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
| 2 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
| 3 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
| 4 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
| 5 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
| 6 | Middle | High | High | High | High | High | High | High | Middle | High | High | Middle | High | High | High | Middle | High | Middle | Middle | High | Middle | Low | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
Historical development of travel industry in Turkey and around the world Factors that effect the development of travel agencies Definition, types and tasks of travel agencies Law number 1618, aims and tasks of TÜRSAB, ticketing, tour operators, differences between travel agencies and tour operators.
Weekly Schedule
1) Travel Concept and General Information about travels2) History of Travels
3) Distribution Channels in Travels Industry
4) Characteristics of Distribution System in Travel Industry
5) Organization and Management of Travel agencies
6) Crucial Points When Opening a Travel Agency
7) Operations and Services of Travel Agencies
8) Midterm examination/Assessment
9) Ticketing Function and Factors That Affect Travel Agencies' Operations
10) Tour planning in travel agencies
11) Realizing tours
12) Tour operators and wholesalers
13) Packet tours and their marketing activities done by tour operators
14) Legal regulations related to travel agencies
15) Final examination
16) Final examination
Recommended or Required Reading
1- SUNUM VE DERS NOTLARI
Planned Learning Activities and Teaching Methods
1) Lecture
2) Question-Answer
3) Discussion
4) Drill and Practice
5) Group Study
6) Case Study
7) Self Study
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
30% |
|---|---|
Contribution of Final Examination to Course Grade |
70% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required