General Communication and Behavioral Competence
Foreign Trade
Vocational School of Gölcük
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| General Communication and Behavioral Competence | DTP114 | Compulsory | Associate degree | 1 | Spring | 3 |
Name of Lecturer(s)
Associate Prof. Dr. Ednan AYVAZ
Associate Prof. Dr. Rıdvan KARACAN
Assistant Prof. Dr. Hale BÜTÜN BAYRAM
Assistant Prof. Dr. SERVET GÜLMEZ
Assistant Prof. Dr. Cüneyd İkbal SARIOĞLU
Lecturer Elvan AKSEN
Lecturer Yavuz ARSLAN
Lecturer Tayfun KONAK
Lecturer Aynur SEBÜK KURT
Lecturer Ali Hakan TÜRKAY
Lecturer Dr. Süheyla BAYRAKTAR
Lecturer Dr. Çağlar PEHLİVAN
Learning Outcomes of the Course Unit
1) Explain the concept of communication
2) Identify the barriers of communication disturbance
3) Explain basic communication skills and their methods of improvement
4) Identify the methods of implementation of the concepts of active listening and empathy
5) Explain the concept of communication in business life
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | ||
| Learning Outcomes | |||||||||||||
| 1 | High | High | High | High | High | High | High | High | High | High | High | High | |
| 2 | High | High | High | High | High | High | High | High | High | High | High | High | |
| 3 | High | High | High | High | High | High | High | High | High | High | High | High | |
| 4 | High | High | High | High | High | High | High | High | High | High | High | High | |
| 5 | High | High | High | High | High | High | High | High | High | High | High | High | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not.
Course Contents
This course provides students with the knowledgeon the concept of communication, why do we communicate, main characters of communication , results of corruptions and disorganisations, advantages of developing skills in communication, main communications skills, interactive and empathy, body language, lists of better personal communication and that every disagreement doesn’t mean a communication problem.
Weekly Schedule
1) Basic Concepts of Communication2) Definations of Communication
3) Basic units of Communication
4) Forms of communication
5) Communication Systems on Business
6) Organizational Communication Tools
7) Communication Obstacles
8) Midterm examination/Assessment
9) Mid-term Exams
10) Nonverbal communication
11) Nonverbal communication
12) Written communication
13) Business Writing
14) Business Life and Communication
15) Employee and Customer Relatıonship
16) Final examination
Recommended or Required Reading
1- Prof.Dr. Orhan Gökçe, İletişim Bilimine Giriş,Turhan Kitapevi, 2. Baskı, 1998, Ankara.
2- John Fıske, İletişim Çalışmalarına Giriş, Ark Yayınları, 1996, Ankara, Çeviren:Süleyman İrvan.
3- Prof. Dr. Üstün Dökmen, İletişim Çatışmaları ve Empati, Sistem Yayıncılık, 25. Baskı, 2004, İstanbul.
4- Prof. Dr. Ünsal Oskay, İletişimin ABC'si, Der Yayınları, 2.Basım, 1999, İstanbul.
5- www.kocaeli.edu.tr
6- www.kocaeli.edu.tr
7- www.kocaeli.edu.tr
8- www.kocaeli.edu.tr
9- www.kocaeli.edu.tr
10- www.kocaeli.edu.tr
11- /www.kocaeli.edu.tr
12- /www.kocaeli.edu.tr
13- /www.kocaeli.edu.tr
14- /www.kocaeli.edu.tr
15- /www.kocaeli.edu.tr
16- /www.kocaeli.edu.tr
17- /www.kocaeli.edu.tr
18- /www.kocaeli.edu.tr
19- /www.kocaeli.edu.tr
20- www.kocaeli.edu.tr
21- www.kocaeli.edu.tr
22- www.kocaeli.edu.tr
Planned Learning Activities and Teaching Methods
1) Lecture
2) Question-Answer
3) Discussion
4) Group Study
5) Lab / Workshop
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
30% |
|---|---|
Contribution of Final Examination to Course Grade |
70% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required