| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Total Quality Management | MUP257 | Elective | Associate degree | 2 | Fall | 3 |
Name of Lecturer(s)
Prof. Dr. Öznur GÖKKAYA
Associate Prof. Dr. Mehmet Emre ERGİN
Assistant Prof. Dr. Cüneyd İkbal SARIOĞLU
Assistant Prof. Dr. Okan ŞENELDİR
Lecturer Ertuğrul AKALIN
Lecturer Ertan KARAÇAY
Lecturer Dr. Süheyla BAYRAKTAR
Learning Outcomes of the Course Unit
1) Define the concept of total quality management
1) Define the concept of total quality management
2) List the phases of the total quality management
2) List the phases of the total quality management
3) Apply benchmarking, brain storming, team work and other methods
3) Apply benchmarking, brain storming, team work and other methods
4) Explain the methods used in total quality management
4) Explain the methods used in total quality management
5) Apply total quality management system in a corporation
5) Apply total quality management system in a corporation
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | ||
| Learning Outcomes | |||||||||||
| 1 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 1 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 2 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 2 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 3 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 3 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 4 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 4 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 5 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
| 5 | No relation | No relation | No relation | Middle | No relation | No relation | No relation | No relation | No relation | No relation | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
None
Course Contents
This course covers the concepts of total quality, the development of quality, dimensions and factors of the quality and the steps for its implementation.
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
1) Lecture
2) Question-Answer
3) Problem Solving
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
30% |
|---|---|
Contribution of Final Examination to Course Grade |
70% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required