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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Marketing Techniques BSP229 Elective Associate degree 2 Fall 3

Name of Lecturer(s)

Assistant Prof. Dr. Arzu AZİZAĞAOĞLU
Lecturer Yavuz ARSLAN
Lecturer Emine DEMİRCİLİ
Lecturer Nur KARACAN AĞAR
Lecturer Nusret ÖZCAN
Lecturer Emre ÖZKAN

Learning Outcomes of the Course Unit

1) Define personal sales, explain the superiority of personal sales
1) Define personal sales, explain the superiority of personal sales
2) Explain the importance of sales for businesses
2) Explain the importance of sales for businesses
3) Develop manner according to customer's behavior
3) Develop manner according to customer's behavior
4) İmplement the method of sales
4) İmplement the method of sales
5) Plan the process of sales
5) Plan the process of sales
6) Explain the importance of communication in personal sales
6) Explain the importance of communication in personal sales
7) Evaluate the customer's objections
7) Evaluate the customer's objections
8) Classify types of sales and salesperson
8) Classify types of sales and salesperson

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12
Learning Outcomes
1 High High High High High High High High High High High High
1 High High High High High High High High High High High High
2 High High High High High High High High High High High High
2 High High High High High High High High High High High High
3 High High High High High High High High High High High High
3 No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation
4 High High High High High High High High High High High High
4 High High High High High High High High High High High High
5 High High High High High High High High High High High High
5 High High High High High High High High High High High High
6 High High High High High High High High High High High High
6 High High High High High High High High High High High High
7 High High High High High High High High High High High High
7 High High High High High High High High High High High High
8 High High High High High High High High High High High High
8 High High High High High High High High High High High High

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Not Required

Course Contents

This course contains the importance of personal selling, personal sale process, customer types,customer complaints and importance of communication.

Recommended or Required Reading

Planned Learning Activities and Teaching Methods



Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade

40%

Contribution of Final Examination to Course Grade

60%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required