Professional Foreign Language
Public Relations and Publicity
Vocational School of Gazanfer Bilge
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Professional Foreign Language | HIP219 | Elective | Associate degree | 2 | Fall | 3 |
Name of Lecturer(s)
Prof. Dr. Harun DEMİRKAYA
Associate Prof. Dr. Oğuz BAL
Associate Prof. Dr. Mehmet Rauf KESİCİ
Associate Prof. Dr. Zişan YARDIM KILIÇKAN
Assistant Prof. Dr. Okan ŞENELDİR
Lecturer Murat ESEN
Lecturer Güven ÖZAL
Learning Outcomes of the Course Unit
1) At the end of the lessons, students should understand the following:
1. How to answer and make a call?
2. Appointments and reservation rules
3. how to give and take messages?business letters layout.
1) How to answer and make a call
2) 1. How to answer and make a call?2. Appointments and reservation rules3. how to give and take messages?business letters layout.
4) How to answer and make a call?2. Appointments and reservation rules3. how to give and take messages?business letters layout.
4) business letters layout.
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ||
| Learning Outcomes | |||||||||
| 1 | High | High | High | High | High | Low | Low | No relation | |
| 1 | High | High | High | High | High | Low | Low | No relation | |
| 2 | High | High | High | High | High | Low | Low | No relation | |
| 4 | High | High | High | High | High | No relation | Low | No relation | |
| 4 | High | Low | High | High | No relation | No relation | No relation | No relation | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
Speaking, Listening, Understanding, Writing, Reading, Answering Phone Making Phone Calls, Absence of Person Being Called Non-Availability Appointment, Making An Appointment, Confirming An Appointment, Breaking or Cancelling, Taking An Appointment, Hotel Reservations, Making, Cancelling, Confirming of Reservation, Reservation Letters Air Reservations, Cancelling, Confirming Air Reservations, Apologizing For Dialling Wrong Number, Wrong Calls, Problems, Making Calls For Manager, Wrong, Faulty Calls, Some Dialogs, Contacts, Starting-Ending of Conversation, Messages, Taking and Leaving Messages, Message Slip, Weekly Schedules, Work Programs, Travel Programs.
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Language of Instruction
Turkish
Work Placement(s)
Not Required