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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Quality Management MHY113 Elective Master's degree 1 Fall 6

Name of Lecturer(s)

Prof. Dr. Kasım BAYNAL

Learning Outcomes of the Course Unit

1) Identifying the concept of quality and total quality management philosophy
2) Clarifying the quality tools and the problem-solving techniques
3) Identifying the sub-components of Quality Costs.
4) Implementing the quality assurance systems and its application.
5) Classifying and applying the tools of total quality management
6) Explaining the ideas of quality gurus and continuous improvement approach.

Program Competencies-Learning Outcomes Relation

Bölümün/programın program yeterlilikleri sistemde olmadığından ilişkilendirme işlemi yapılamamıştır.

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Not Required

Course Contents

Quality definition, the concept and its historical development, total quality concept, quality gurus, and thoughts, Quality Management Systems, Quality Tools (7 basic tools, the new 7 Quality Tools) Total Quality and System Approache, Principles of Total Quality Management, Quality Costs, Quality Control Circles, Quality Assurance System, Kaizen: Continuous Improvement, Quality Management Assessment Approaches (Deming, Baldrige and EFQM evaluation systems)

Recommended or Required Reading

Planned Learning Activities and Teaching Methods



Assessment Methods and Criteria

Contribution of Semester Studies to Course Grade

50%

 

Number

Percentage

Semester Studies

Midterm Examination

1

60%

Quiz

1

20%

Presentation/Seminar

1

20%

 

Contribution of Final Examination to Course Grade

50%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required