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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Cleaning Services Management CTP227 Elective Associate degree 2 Fall 2

Name of Lecturer(s)

Associate Prof. Dr. Özlem Nazan ERDOĞAN
Assistant Prof. Dr. Tülay POLAT ÜZÜMCÜ
Lecturer Melike Kıvanç SUDAK

Learning Outcomes of the Course Unit

1) Using the organizational structure about the cleaning company
2) Explaining the cleaning company is the management of knowledge
3) Correlating the managers and staff responsibilities of the function
4) Explaining the cleaning company serving and the areas of the business operation process
5) Making the communication and duty forms cleaning business

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26
Learning Outcomes
1 No relation High No relation No relation No relation No relation High No relation No relation No relation No relation No relation High No relation No relation No relation No relation No relation High No relation No relation No relation No relation No relation High No relation
2 High No relation No relation No relation High No relation High No relation No relation High No relation No relation No relation High No relation No relation No relation No relation No relation High No relation No relation No relation No relation High No relation
3 No relation No relation No relation High High No relation No relation No relation No relation High No relation No relation No relation High No relation No relation No relation High No relation No relation No relation High No relation No relation High No relation
4 High No relation High No relation No relation High No relation No relation High No relation No relation No relation No relation High No relation No relation High No relation No relation No relation High No relation No relation High No relation No relation
5 No relation High High No relation No relation High No relation No relation No relation High No relation No relation High No relation No relation No relation High No relation No relation No relation High No relation No relation No relation High No relation

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

General Management

Course Contents

cleaning business structure, management, organizational structure, roles and responsibilities of managers and staff, work flow and process of operation, serving the areas, etc.

Recommended or Required Reading

Planned Learning Activities and Teaching Methods



Assessment Methods and Criteria

Contribution of Semester Studies to Course Grade

30%

 

Number

Percentage

Semester Studies

Midterm Examination

1

30%

Presentation/Seminar

1

70%

 

Contribution of Final Examination to Course Grade

70%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required