| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Quality Management | MEN323 | Elective | Bachelor's degree | 3 | Fall | 4 |
Name of Lecturer(s)
Prof. Dr. Kasım BAYNAL
Assistant Prof. Dr. Celal ÖZKALE
Research Assistant Ali İhsan BOYACI
Learning Outcomes of the Course Unit
1) Identifying the concept of quality and total quality management philosophy
2) Clarifying the quality tools and the problem-solving techniques
3) Identifying the sub-components of Quality Costs.
4) Implementing the quality assurance systems and its application.
5) Classifying and applying the tools of total quality management
6) Explaining the ideas of quality gurus and continuous improvement approach.
Program Competencies-Learning Outcomes Relation
| Program Competencies | ||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | ||
| Learning Outcomes | ||||||||||||
| 1 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
| 2 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
| 3 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
| 4 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
| 5 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
| 6 | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | Low | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
This course covers, quality definition, the concept and its historical development, total quality concept, quality gurus, and thoughts, Quality Management Systems, Quality Tools (7 basic tools, the new 7 Quality Tools) Total Quality and System Approache, Principles of Total Quality Management, Quality Costs, Quality Control Circles, Quality Assurance System, Kaizen: Continuous Improvement, Quality Management Assessment Approaches (Deming, Baldrige and EFQM evaluation systems)
Weekly Schedule
1) Quality definition, the concept and its historical development, total quality concept, quality gurus, and thoughts,2) Quality definition, the concept and its historical development, total quality concept, quality gurus, and thoughts (continued),
3) Quality Tools (7 basic tools, the new 7 Quality Tools) Total Quality and System Approache, Principles of Total Quality Management,
4) Quality Tools (7 basic tools, the new 7 Quality Tools) Total Quality and System Approache, Principles of Total Quality Management (Continued)
5) Quality Management Systems
6) Quality Control Circles
7) ISO 9001 Quality Assurance System
8) Midterm examination/Assessment
9) Kaizen: Continuous Improvement,
10) Quality Management Assessment Approaches (Deming, Baldrige and EFQM Assessment systems)
11) Problem solving techniques
12) Relationship between quality and cost
13) Student presentations
14) Student presentations-Continued
15) Student presentations- Continued
16) Final examination
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
1) Lecture
2) Discussion
3) Drill and Practice
4) Problem Solving
5) Project Based Learning
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
40% |
|---|---|
Contribution of Final Examination to Course Grade |
60% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required