Total Quality Management
Energy Systems Engineering
Faculty of Technology
First Cycle (Bachelor's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Total Quality Management | TEM480 | Elective | Bachelor's degree | 4 | Fall | 3 |
Name of Lecturer(s)
Prof. Dr. Esin KARACAN
Prof. Dr. Durmuş KAYA
Assistant Prof. Dr. Volkan ÇOBAN
Lecturer Ahmet ÇALIŞKAN
Lecturer Ahmet ŞEN
Learning Outcomes of the Course Unit
1) Perform total quality management principles
2) Differentiate standard definition, types between the concepts of standardization
3) Recognize the EFQM Excellence Model
4) Manage total quality management implementation stages
5) Classify Total Quality Management principles
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||||||||||||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | ||
| Learning Outcomes | |||||||||||||||||||||||||||||||
| 1 | High | No relation | No relation | High | Low | No relation | No relation | No relation | High | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | Low | No relation | No relation | High | High | Middle | High | |
| 2 | High | No relation | No relation | High | Low | No relation | No relation | No relation | High | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | Low | No relation | No relation | High | High | Middle | High | |
| 3 | High | No relation | No relation | High | Low | No relation | No relation | No relation | High | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | Low | No relation | No relation | High | High | Middle | High | |
| 4 | High | No relation | No relation | High | Low | No relation | No relation | No relation | High | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | Low | No relation | No relation | High | High | Middle | High | |
| 5 | High | No relation | No relation | High | Low | No relation | No relation | No relation | High | No relation | High | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | Low | No relation | No relation | High | High | Middle | High | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
TQM model, strategic quality planning, leadership, supply chain management, quality improvement equipments
Weekly Schedule
1) The concept and development of quality in business2) Historical development of quality
3) Quality culture
4) The role of quality in strategic management
5) The economic aspect of total quality management
6) Total quality management and corporate culture
7) Total quality and human resources training
8) Midterm Exam
9) Innovation stage
10) Quality tools
11) Efqm and system approach
12) Quality costs
13) Quality control circles
14) Quality assurance system
15) Kaizen: continuous improvement
16) Semester final exam
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
30% |
|---|---|
Contribution of Final Examination to Course Grade |
70% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required