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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Total Quality Management HUF335 Elective Bachelor's degree 3 Spring 6

Name of Lecturer(s)

Associate Prof. Dr. Leyla ŞENOL

Learning Outcomes of the Course Unit

1) The philosophy of Total Quality is to define the methods and basic concepts used in development.
2) Understands Quality Philosophy, Quality Management systems
3) Gains knowledge of Quality Management Techniques and Standardization.
4) Understands the relationship between Strategic Management and Strategic Planning and Quality.
5) Quality can be evaluated within the scope of current developments.

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18
Learning Outcomes
1 Low Low Low No relation Low Low Middle Low Low Low Middle Low Low Low Middle Low Low Low
2 Low Low Low Low Middle Low Low Low Low Low Middle Low Low Low Middle Low Low Low
3 Low Low Low Low Middle Low Low Low Low Middle Low Low Low Low Low Low Low Low
4 Low Low Middle Low Low Low Low Middle Low Low Low Low Low Middle Low Low Low Low
5 Low Low Low Middle Low Low Low Low Middle Low Low Low Low Low Middle Low Low Low

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Not Required

Course Contents

To be able to evaluate qualities in the context of the historical development of quality and quality, Quality Philosophy, Quality Management Systems, Quality Management Techniques, Standardization, Certification, Strategic Management and Strategic Planning, Quality in Current Developments.

Weekly Schedule

1) Historical Development of Quality and Quality
2) Historical Development of Quality and Quality
3) Quality Philosophy
4) Quality Management systems
5) Quality Management Techniques
6) Standardization
7) Certification
8) The Relationship of Strategic Management and Strategic Planning with Quality
9) Evaluation of quality within the scope of current developments
10) Total Quality Management implementation
11) Enterprises that successfully implement total quality management
12) Enterprises that successfully implement total quality management
13) Evaluation of total quality management in terms of consumers.
14) Evaluation of total quality management in terms of consumers.
15) Evaluation of the term.

Recommended or Required Reading

1- İnternet kaynakları
2- Üzüm, B. ve Şenol, L. İşletmecilikte Yeni Yaklaşımlar, Umuttepe Yayınları, 2019.
3- AÖF Yayınları

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Group Study
5) Problem Solving


Assessment Methods and Criteria

Contribution of Semester Studies to Course Grade

20%

 

Number

Percentage

Semester Studies

Quiz

1

40%

Quiz

2

60%

 

Contribution of Final Examination to Course Grade

80%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required