Rooms Division Management and Organization

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

front office management

Course Contents

Front office and housekeeping coordination functions

Weekly Schedule

1) what is the importance and definition of front office
2) rooms management importance
3) guest claficification and room variety
4) Coordination and communication in front office department
5) pricing in front office department
6) yield management
7) yield management
8) Leveraging Outsourcing
9) quiz
10) Leveraging Outsourcing
11) energy and water management in rooms section
12) energy and water management in rooms section
13) information technology in rooms
14) Front office and House keepeng relations
15) front office and housekeeping relations
16) exüm

Recommended or Required Reading

1- Resort Otel İşletmeciliği Dr.Yusuf Günaydın Detay Yayıncılık
2- Kat Hizmetleri Kitabı, Nejat Okur

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Drill and Practice

Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade	20%
Contribution of Final Examination to Course Grade	80%
Total	100%

Language of Instruction

Turkish

Work Placement(s)

Not Required