Travel Agency and Tour Operator
Tourism and Hotel Management
Vocational School of Kartepe Tourism
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Travel Agency and Tour Operator | TOP221 | Elective | Associate degree | 2 | Fall | 4 |
Name of Lecturer(s)
Lecturer Zeynep GENÇ
Lecturer Ramazan BULUZ
Learning Outcomes of the Course Unit
1) Identifie reservation systems used by transport services.
2) Know the process steps in reservation system.
3) Explain reservation systems used in domestic tourism activities.
4) Explain reservation systems used in foreign tourism activities
5) Explain and applie the information about optimum cleaning
6) Applie central reservation system among the other reservation systems used in the travel industry
Program Competencies-Learning Outcomes Relation
| Program Competencies | ||||||||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 | 16 | 17 | ||
| Learning Outcomes | ||||||||||||||||||
| 1 | High | Middle | Low | Low | Middle | Low | Middle | Middle | Middle | Middle | Low | Middle | High | Middle | Middle | Low | Low | |
| 2 | High | Middle | Low | Low | Middle | Low | Middle | Low | Middle | Middle | Low | Middle | High | Middle | Low | Low | Low | |
| 3 | High | Middle | Low | Low | Middle | Low | Middle | Low | Middle | Middle | Low | Middle | High | Middle | Low | Low | Low | |
| 4 | High | Middle | Low | Low | Middle | Low | Middle | Low | Middle | Middle | Low | Middle | High | Middle | Low | Low | Low | |
| 5 | No relation | No relation | Middle | Middle | High | No relation | No relation | No relation | Middle | Middle | Middle | Middle | Low | Middle | No relation | High | No relation | |
| 6 | High | Middle | Low | Low | Middle | Low | Middle | Low | Middle | Middle | Low | Middle | High | Middle | Low | Low | Low | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
NONE
Course Contents
Historical development of travel industry in Turkey and around the world Factors that effect the development of travel agencies Definition, types and tasks of travel agencies Law number 1618, aims and tasks of TÜRSAB, ticketing, tour operators, differences between travel agencies and tour operators.
Weekly Schedule
1) Travel Concept and General Information about travels2) History of Travels
3) Distribution Channels in Travels Industry
4) Characteristics of Distribution System in Travel Industry
5) Organization and Management of Travel agencies
6) Crucial Points When Opening a Travel Agency
7) Operations and Services of Travel Agencies
8) Midterm examination/Assessment
9) Ticketing Function and Factors That Affect Travel Agencies' Operations
10) Tour planning in travel agencies
11) Realizing tours
12) Tour operators and wholesalers
13) Packet tours and their marketing activities done by tour operators
14) Legal regulations related to travel agencies
15) Travel Agencies Association of Turkey and Law of 1618
16) Final examination
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Language of Instruction
Turkish
Work Placement(s)
Not Required