Kocaeli University / European Credit Transfer System (ECTS)

Name of Lecturer(s)

Associate Prof. Dr. Hüseyin DİKME
Lecturer Yavuz ARSLAN
Lecturer Dr. Süheyla BAYRAKTAR

Learning Outcomes of the Course Unit
Program Competencies-Learning Outcomes Relation

Learning Outcomes of the Course Unit

1) Explain communication the concept.
2) Identify the barriers disturbance of communication
3) Explain basic communication skills, ways to improve
4) Understand the methods of implementation of the concepts of active listening and empathy
5) Explain the concept of non-verbal communication

Program Competencies-Learning Outcomes Relation

Program Competencies

Learning Outcomes

High

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

General and Technical Communication

Course Contents

Concept of communication, why do we communicate, main characters of communication , results of corruptions and disorganisations, advantages of developing skills in communication, main communications skills, interactive and empathy, body language, lists of better personal communication, every disagreement doesn’t means communication problem.

Weekly Schedule

1) What is communication? General discussion and definition.
2) Why we communicate? Exist, to communicate.
3) To share, to influence and direct. To have fun and be happy.
4) And the nature of the basic elements of communication: source, recipient, message, channel, vehicle code.
5) Basic communication scheme. Communication process. Feedback.
6) One-way communication. Two-way communication.
7) Failures in communication disorders and their potential harm to the organization.
8) Midterm examination/Assessment
9) Communicate the benefits it will provide skills development.
10) Basic communication skills. Speaking skills. Some rules can be improved by paying attention to speaking skills.
11) As active listening and empathy.
12) Writing. Reading. Greetings.
13) Body language. Gestures and facial expressions.
14) Hiding the true feelings. False signals.
15) Those people need to build better relationships.
16) Final examination

Recommended or Required Reading

1- Prof.Dr. Orhan Gökçe, İletişim Bilimine Giriş,Turhan Kitapevi, 2. Baskı, 1998, Ankara.
2- Zuhal Baltaş, Acar Baltaş, Bedenin Dili, Remzi Kitapevi, 2002, İstanbul. Üstün Dökmen, İletişim Çatışmaları ve Empati, Sistem Yayıncılık, 1994, İstanbul.
3- Prof. Dr. Üstün Dökmen, İletişim Çatışmaları ve Empati, Sistem Yayıncılık, 25. Baskı, 2004, İstanbul.
4- Temel ders kitabı: Yrd.Doç.Dr. İlker Bıçakçı, İletişim ve Halkla İlişkiler, MediaCat Yayınları, 1998, Ankara.
5- Ders kitabı. İzlence ve seçilmiş yazılar. Dergilerden alınan makaleler.
6- Course book. Syllabus and selected papers. Texts from journals.
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8- ..
9- ..
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Planned Learning Activities and Teaching Methods

1) Lecture
2) Lecture
3) Question-Answer
4) Question-Answer
5) Discussion
6) Discussion
7) Group Study
8) Group Study
9) Lab / Workshop
10) Lab / Workshop

Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade	20%
Contribution of Final Examination to Course Grade	80%
Total	100%

Language of Instruction

Turkish

Work Placement(s)

Not Required

Course Unit Title	Course Unit Code	Type of Course Unit	Level of Course Unit	Year of Study	Semester	ECTS Credits
Basic Communication Techniques	OMP207	Elective	Associate degree	2	Fall	2