Social Behavior and Protocol Practices

Learning Outcomes of the Course Unit

1) Comprehend the basic rules of etiquette
2) Comprehend the institutional and professional protocol
3) Comprehend the verbal, non-verbal and written rules of etiquette and protocol uses to communicate ,
4) Comprehend practice the greetings etiquette
5) Comprehend clarify food and catering manners.
6) Clarify the apparel manner.
7) Comprehend the meeting protocol and manner
8) Comprehend visiting protocol and manner
9) Comprehend write e-mail, letters, correspondence properly.