Medical Secretarial Techniques
Medical Documentation and Secretaryship
Vocational School of Kocaeli Health Services
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Medical Secretarial Techniques | TDP125 | Compulsory | Associate degree | 1 | Fall | 5 |
Name of Lecturer(s)
Lecturer Seher ÇİMEN
Lecturer Onur GÖZÜBÜYÜK
Lecturer Alparslan OKÇU
Lecturer Binnur TURAN
Lecturer Dr. Ediz Engin
Lecturer Dr. Zehra KAŞKA ÜRETEN
Learning Outcomes of the Course Unit
1) Define secretarial profession and secretarial duties.
2) Describe the required behavioral and emotional characteristics of secretaries.
3) Describe responsibilities of the secretary.
4) Recognize office equipments and describe the ergonomic design.
5) Take measures to ensure productivity by knowing the importance of time management.
6) Identify the archiving system for documents and files.
7) Explain the importance of medical secretaries and their duties for healthcare institutions.
8) Apply the rules of communication on the phone.
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ||
| Learning Outcomes | |||||||||
| 1 | No relation | High | High | Middle | Middle | High | Middle | Middle | |
| 2 | Middle | Low | Middle | High | High | High | Middle | Middle | |
| 3 | High | Middle | High | High | High | Middle | High | High | |
| 4 | High | Middle | High | High | High | Middle | High | High | |
| 5 | Low | High | High | High | Middle | High | Middle | High | |
| 6 | Middle | High | Middle | Middle | Middle | Middle | High | High | |
| 7 | High | High | High | Middle | Middle | Middle | Middle | High | |
| 8 | Low | Middle | Middle | High | High | Middle | Middle | Middle | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
N/A
Course Contents
Historical development of the secretarial profession; the definition of the secretariat, duties and the types of tasks; the behavioral and emotional features of the secretaries; office equipments and facilities; office productivity, and ergonomic design; filing and indexing systems; the concept of medical secretary; duties, responsibilities and task areas of the medical secretary; the secretary's relationship with patients and the other caregivers; communicating on the telephone; occupational diseases and measures.
Weekly Schedule
1) Introduction and the objective of the course2) Historical development of the secretarial profession
3) Types of the secretariat and their characteristics
4) The disciplines afffecting secretarial profession
5) The task types of secretaries
6) The required behavioral and emotional characteristics of secretaries
7) Office equipments and ergonomic design
8) Midterm examination/Assessment
9) Time management in the offices
10) Filing and indexing systems
11) Definition of medical secretariat and their importance within medical staff.
12) Medical secretaries’ job title and duties in the hospitals.
13) Medical secretaries’ job title and duties in the hospitals.
14) Telephone communication
15) Occupational diseases and measures.
16) Final examination
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Language of Instruction
Turkish
Work Placement(s)
Not Required