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Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
---|---|---|---|---|---|---|
Quality In Health Services | OMP208 | Elective | Associate degree | 2 | Spring | 4 |
Associate Prof. Dr. Ayşe AK
Lecturer Seher ÇİMEN
Lecturer Binnur TURAN
Lecturer Ümit ATASEVER
1) Explain the concept of quality, quality principles and the quality of public services.
2) Explain features of health services and classifies health services.
3) Describe the features and dimensions of quality in health care services.
4) Describe the principles of Total Quality Management evaluate total quality management practices and the results of the health sector.
5) Identify and compare the quality approach and systems of health care services.
6) Define the concept of accreditation in health care services.
Program Competencies | |||||||||
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | ||
Learning Outcomes | |||||||||
1 | No relation | High | High | High | High | High | High | High | |
2 | High | High | Middle | High | High | High | High | High | |
3 | High | High | High | High | High | Middle | High | High | |
4 | Middle | High | High | High | High | Middle | High | High | |
5 | High | High | High | Middle | High | High | Middle | High | |
6 | High | Middle | High | High | High | High | High | High |
Face to Face
None
N/A
The course covers the definition of quality, service quality in health care, perceived quality of health services, technical quality of health services, the concept of total quality, low-quality results in health services, difficulties in developing quality, quality models for hospitals.
Contribution of Midterm Examination to Course Grade |
20% |
---|---|
Contribution of Final Examination to Course Grade |
80% |
Total |
100% |
Turkish
Not Required