Office Management and Communication
Business Administration (Distance Learning)
Vocational School of A.Riza Veziroglu
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Office Management and Communication | IYP214 | Elective | Associate degree | 2 | Spring | 3 |
Name of Lecturer(s)
Associate Prof. Dr. Leyla ŞENOL
Associate Prof. Dr. Seher UÇKUN
Assistant Prof. Dr. Ufuk COŞKUN
Learning Outcomes of the Course Unit
1) Analyze management and office management topics
2) Organize manager, office manager and office staff
3) Classify and explain office types
4) Organize modern offices
5) Plan office archive according to archive types
Program Competencies-Learning Outcomes Relation
Bölümün/programın program yeterlilikleri sistemde olmadığından ilişkilendirme işlemi yapılamamıştır.
Mode of Delivery
e-course
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
Concept and definition of office, basic functions of office management, work simplification, work analysis, workflow, filing system, definition of communication concept, human relations within system approach, communication process and factors, functions of communication, the proceeding of communication process, restrictions and key points to create efficient communication, communication types, communication conflictions and solutions, communication structure as an organizational tool, organizational communication tools, communication models in organizations, empathy concept.
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
20% |
|---|---|
Contribution of Final Examination to Course Grade |
80% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required