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Quality Management In Recreation

Recreation

Institute of Social Sciences
Second Cycle (Master's Degree)
Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Quality Management In Recreation RYL114 Elective Master's degree 1 Spring 6

Name of Lecturer(s)

Assistant Prof. Dr. Muhammet Eyüp UZUNER

Learning Outcomes of the Course Unit

1) Knows quality management and its importance.
2) Develops a program in quality management.
3) Knows quality classifications
4) Knows the principles of quality management.
5) Knows the historical development of quality management.
6) Knows the features and importance of quality management.
7) Knows the issues to be considered in quality management.
8) Knows the types of quality management.
9) Apply quality management skills to the branch

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Learning Outcomes
1 High Middle Middle High High Middle Middle High High High Middle Middle Middle Middle High
2 Middle High High High High Middle Middle Middle High High High Middle Middle High High
3 Middle Middle High Middle High High High High Middle Middle High High High High Middle
4 High High High High High High High High Middle Middle Middle Middle Middle Middle Middle
5 High High Middle Middle High High High High Middle High Middle High High High High
6 Middle High Middle High High High High Middle Middle Middle Middle High High High High
7 Middle Middle High Middle High Middle High Middle Middle High High Middle Middle Middle Middle
8 High Middle High High High High Middle High Middle Middle Middle Middle High High High
9 Middle Middle Middle Middle Middle Middle Middle Middle Middle Middle High High High High High

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Management and organization in sport

Course Contents

Development of management thought, understanding of quality in management, definition and development of the concept of quality, advantages and benefits of quality management, a holistic view of quality management, quality groups, basic management concepts, total quality management: organizations, systems, tools and techniques, basic problem solving tools, quality disciplines.

Weekly Schedule

1) Basic concepts of quality management
2) Types of quality
3) Quality management and employees
4) Management of quality related to activities
5) Quality management in individual activities
6) Quality management in group activities
7) Quality management plan
8) Exam
9) Management of quality in facilities
10) Emergency action plan
11) Quality management and legal aspects
12) Quality management and nature
13) Quality management and miscellaneous events
14) Example quality management studies
15) Example quality management studies
16) Exam

Recommended or Required Reading

1- Buswell, J., Williams, C., Donne, K., & Sutton, C. (2016). Service quality in leisure, events, tourism and sport. CABI.

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Group Study
5) Brain Storming
6) Case Study
7) Self Study
8) Project Based Learning


Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade

30%

Contribution of Final Examination to Course Grade

70%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required