Statistical Quality Control
Business Administration
Faculty of Management
First Cycle (Bachelor's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Statistical Quality Control | ISL482 | Elective | Bachelor's degree | 4 | Spring | 6 |
Name of Lecturer(s)
Prof. Dr. Muhsin HALİS
Assistant Prof. Dr. Serdar YARLIKAŞ
Learning Outcomes of the Course Unit
1) Recognize the strategic importance of quality, TQM, strategic management.
2) Develop abilities to identify, formulate, analyze and solve quality control problems.
3) Develope abilities to identify, formulate, analyze, and solve quality control problems.
4) Distinguish the control charts for variables and attributes.
5) Assess the statistical basis of control charts, process capability analysis, and acceptance sampling.
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | ||
| Learning Outcomes | |||||||||||
| 1 | High | High | No relation | No relation | Middle | Middle | Low | No relation | Middle | No relation | |
| 2 | Middle | Low | No relation | No relation | Middle | Low | No relation | No relation | High | No relation | |
| 3 | High | Low | No relation | No relation | Middle | Low | No relation | No relation | High | No relation | |
| 4 | Middle | Low | No relation | No relation | Middle | Low | No relation | No relation | High | No relation | |
| 5 | Middle | Low | No relation | No relation | Middle | Low | No relation | No relation | High | No relation | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
-
Course Contents
This course covers development of skills necessary to decide whether or not bulk delivered services and products are of acceptable quality, to investigate the suitability of a process for performance of a given task and to identify opportunities for immediate performance improvement, appropriate methods of data, quality philosophy, continuous improvement and TQM.
Weekly Schedule
1) Introduction : Concept of Quality and History.2) Total Quality Management
3) EFQM Excellence Model (1)
4) EFQM Excellence Model (2)
5) Strategic Management
6) Application of SWOT Analysis
7) Process Management
8) Midterm Examination/Assessment
9) Statistical Process Control Charts: Types and Features
10) Interpretation and Evaluation of Statistical Process Control Diagrams (1)
11) Interpretation and Evaluation of Statistical Process Control Diagrams (2)
12) Interpretation and Evaluation of Statistical Process Control Diagrams (3)
13) Problem Solving Techniques and Other Quality Control Tools (1)
14) Problem Solving Techniques and Other Quality Control Tools (2)
15) Final Examination
Recommended or Required Reading
1- Introduction to Statistical Quality Control, Douglas Montgomery, 6th Edition
Planned Learning Activities and Teaching Methods
1) Lecture
2) Question-Answer
3) Discussion
4) Drill and Practice
5) Brain Storming
6) Case Study
7) Self Study
8) Problem Solving
9) Project Based Learning
Assessment Methods and Criteria
Contribution of Semester Studies to Course Grade |
50% |
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Contribution of Final Examination to Course Grade |
50% |
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Total | 100% | |||||||||||
Language of Instruction
English
Work Placement(s)
Not Required