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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Consumer and Customer Beheviour REK208 Compulsory Bachelor's degree 2 Spring 5

Name of Lecturer(s)

Associate Prof. Dr. Nebiye Duriye Gamze CILIZOĞLU

Learning Outcomes of the Course Unit

1) Criticizing advertising about consuming culture, and analyzing the effects of advertisement in creating a consuming based society.
2) Analyzing how to create positive behaviours although manipulating for consuming
3) Knows consumer behaviour and creates appropriate strategies
4) Researches consumer and customer behaviour and makes situation determination
5) Defines consumer behaviour and knows its effects on purchasing actions

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9
Learning Outcomes
1 High High High Middle High High High High High
2 High High High High High High High High High
3 High High High High Middle High High High High
4 High High High High Middle High High High High
5 High High High High High High High High Middle

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

NONE

Course Contents

In thiss course, the reasons of consuming culture and consumer society will be discussed and the position of advertising in consumer society will try to be determined.

Weekly Schedule

1) Identifying consumer behaviour
2) Examining consumer behaviour modals
3) Consumer behaviour and marketing strategies process
4) General view over psychological process over consumer behaviour
5) Discussing the effect of learning and memory's effect on consuming
6) Discussing the effect of learning and memory's effect on consuming
7) Discussing the effect of learning and memory's effect on consuming
8) Midterm examination/Assessment
9) Discussing the motivation and interest levels effect on consumption
10) Discussing the needs and situation in consumption
11) Discussing the effect of personality in consumption
12) Discussing the values and cultures effects on consumption
13) Discussing the effects of reference groups in consumption
14) Marketing communication and persuasion techniques
15) Analyzing consumer behaviour and its effect on advertisement production
16) Final examination

Recommended or Required Reading

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Group Study
5) Problem Solving


Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade

30%

Contribution of Final Examination to Course Grade

70%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required