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Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Communication RPD202 Compulsory Bachelor's degree 2 Spring 3

Name of Lecturer(s)

Associate Prof. Dr. Osman Nejat AKFIRAT
Associate Prof. Dr. Zeynep AYDIN SÜNBÜL
Associate Prof. Dr. Yıldız ÖZTAN ULUSOY
Associate Prof. Dr. Gülşah TURA
Assistant Prof. Dr. Fevziye DOLUNAY CUĞ

Learning Outcomes of the Course Unit

1) At the end of the course, students will; Know communication skills and human relations
2) Disclose themselves with an assertive way
3) Built trust in relationships
4) Communicate effectively
5) Identify communication obstacles in both verbal and non-verbal communication
6) Express themselves in concrete
7) Express their feelings assertively
8) Use active listening and feedback skills
9) Beave empatheticly
10) Behave assertive
11) Use conflict management skills

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Learning Outcomes
1 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
2 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
3 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
4 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
5 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
6 High No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation No relation
7 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
8 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
9 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
10 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation
11 High No relation No relation No relation No relation No relation No relation No relation No relation Middle No relation No relation No relation No relation

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

Not Required

Course Contents

Communication and human relations skills Self-disclosure, Building trust in communication Expressing oneself (feelings and thoughts) Non-verbal communication and skills Concreteness in communication Effective listening and empathy Thorough feedback Conflict management skills

Weekly Schedule

1) Introduction: Content, Importance, Rules and Requisities
2) Basic Conditions, Concepts of Human Relations, Stages of Human Relations
3) Self-disclosure/ Johari Window, Appropriate Self-Disclouse and Ways of Self-Disclosure, Self-Hiding
4) Attachment, Developing Trust, Dynamics of Trust.
5) Communication Model and Elements of Communication Process
6) Non-Verbal Communication
7) Communication and Perception, Cognitive Background of Communication
8) Midterm examination/Assessment
9) The Importance of Concreteness in Interpersonal Communication, Being Concrete While disclosing him/her self and feelings, Expressing Feelings, Ways of Expressing Feelings
10) Effective Listening Skills
11) Effective Feedback Making Compliment, Accepting Compliment
12) Empathy
13) Aggressive, Passive and Assertive Behaviors
14) Conflict Resolution Process
15) Evaluation of the nature and skills of human relations
16) Final examination

Recommended or Required Reading

1- Geçtan,E.(1987).İnsan Olmak. Remzi Kitabevi,İstanbul.
2- Bilen, Mürrüvet. (2004). Sağlıklı İnsan İlişkileri, Anı Yayıncılık, Ankara.
3- DeVito, J. A. (1989). The interpersonal communication book. (5th Ed. ). New York: Harper & Row Publisher.
4- Cüceloğlu, Doğan. (1996). İyi Düşün Doğru Karar Ver, Etkili Yaşamın Temel Boyutları Üzerine Yakup Bey’le Söyleşiler, Sistem Yayıncılık, İstanbul.
5- Cüceloğlu, Doğan. (2001). Yeniden İnsan İnsana, 26. Basım, Remzi Kitabevi, İstanbul.
6- Dökmen, Üstün (1994). İletişim Çatışmaları ve Empati, Sistem Yayıncılık, İstanbul.
7- Özer, K. A. (2001). İletişimsizlik Becerisi. Ankara: Sistem Yayıncılık.
8- Dönmez,Ali.(Çev.Edit.)2009. Yakın İlişkiler Psikolojisi. Nobel,Ankara.
9- Acar,N.V.(2008).İnsan İlişkileri ve İletişim,Nobel Yayın Dağıtım,Ankara.
10- Acar,N.V.(2008).Yeniden Terapötik İletişim /Kişiler Arası İlişkiler. Nobel,Ankara.
11- Acar,B.,Acar,Z.(1995).Beden Dili,Remzi Kitabevi,İstanbul.
12- Ergin, Akif. (2008). Eğitimde Etkili İletişim, Anı Yayıncılık, Ankara.
13- Goleman, Daniel. (2002). Duygusal Zeka, Varlık Yayınları, İstanbul
14- Gökçe, Orhan. (2006). İletişim Bilimi, İnsan İlişkilerinin Anatomisi, Siyasal Kitabevi, Ankara.
15- -Tayfun, Recep. (2007).Etkili İletişim Ve Beden Dili, Nobel Yayın Dağıtım, Ankara. -Acar,B.,Acar,Z.(1995).Beden Dili,Remzi Kitabevi,İstanbul. -Acar,N.V.(2008).İnsan İlişkileri ve İletişim,Nobel Yayın Dağıtım,Ankara. -Acar,N.V.(2008).Yeniden Terapötik İletişim /Kişiler Arası İlişkiler. Nobel,Ankara. -Dönmez,Ali.(Çev.Edit.)2009. Yakın İlişkiler Psikolojisi. Nobel,Ankara. Önerilen kaynak kitaplar, ders notları,

Planned Learning Activities and Teaching Methods

1) Lecture
2) Question-Answer
3) Discussion
4) Drill and Practice
5) Group Study


Assessment Methods and Criteria

Contribution of Semester Studies to Course Grade

50%

 

Number

Percentage

Semester Studies

Midterm Examination

1

40%

Practices

2

60%

 

Contribution of Final Examination to Course Grade

50%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required