Total Quality Management In Sports
Sports Management
Faculty of Sport Sciences
First Cycle (Bachelor's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Total Quality Management In Sports | SYP307 | Compulsory | Bachelor's degree | 3 | Fall | 5 |
Name of Lecturer(s)
Associate Prof. Dr. Gülşah SEKBAN
Assistant Prof. Dr. Muhammet Eyüp UZUNER
Learning Outcomes of the Course Unit
1) Learning the fundamentals TQM and how to apply it to sport area
Program Competencies-Learning Outcomes Relation
| Program Competencies | |||||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | ||
| Learning Outcomes | |||||||||||||||
| 1 | High | Middle | High | No relation | High | Middle | High | No relation | No relation | Low | No relation | Middle | Low | High | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
no
Course Contents
Contents Management Theory; Total Quality Management; Total Quality Concept; Features of Total Quality Management and Profits: Quality Groups, Base Management Concepts Total Quality Management: Organizations, Systems, Tools and Techniques, Quality Disciplines: Total Quality Management: Facility and Preparatory Determination
Weekly Schedule
1) Basic concepts of quality management2) Types of quality
3) Quality management and employees
4) Management of quality related to activities
5) Quality management in individual activities
6) Quality management in group activities
7) Quality management plan
8) Exam
9) Management of quality in facilities
10) Emergency action plan
11) Quality management and legal aspects
12) Quality management and nature
13) Quality management and miscellaneous events
14) Example quality management studies
15) Example quality management studies
16) Exam
Recommended or Required Reading
1- Buswell, J., Williams, C., Donne, K., & Sutton, C. (2016). Service quality in leisure, events, tourism and sport. CABI.
Planned Learning Activities and Teaching Methods
1) Lecture
2) Question-Answer
3) Discussion
4) Group Study
5) Brain Storming
6) Case Study
7) Self Study
8) Project Based Learning
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
40% |
|---|---|
Contribution of Final Examination to Course Grade |
60% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required