Food and Beverage Services Automation

Learning Outcomes of the Course Unit

1) To know what is otomation with computer in hotel management and what its benefits are
2) To know computer promgrams that are used in hotel business
3) To use OPERA desktop and its menu
4) To be able to see hotel room availability in computer and be able to define them
5) To be able to make check-in
6) To be able to make room move
7) To be able to make pricing. To be able to route customers' expenditures at computer
8) To be able to see room account and be able to make billing
9) To be able to make check-out and early check-out
10) To be able to make cash process at computer
11) To be able to make quick check-out and cash close
12) To be able to make exchange process at computer
13) Housekeeping can control room availability from computer and can make changes
14) To be able to see and control room availability and sales grafically
15) To be able to control breakdowns and their maintenance
16) To be able to report and be able to print them
17) To be able to make end of day process and account closing
18) To be able to make night audit
19) To be able to make reservation