Professional Foreign Language ( English ) I
Office Management and Executive Assistantship
Vocational School of Gazanfer Bilge
Short Cycle (Associate's Degree)
| Course Unit Title | Course Unit Code | Type of Course Unit | Level of Course Unit | Year of Study | Semester | ECTS Credits |
|---|---|---|---|---|---|---|
| Professional Foreign Language ( English ) I | BYP209 | Compulsory | Associate degree | 2 | Fall | 3 |
Name of Lecturer(s)
Prof. Dr. Harun DEMİRKAYA
Prof. Dr. Aydın TÜRKBAL
Associate Prof. Dr. Oğuz BAL
Assistant Prof. Dr. Merve GERÇEK
Assistant Prof. Dr. Okan ŞENELDİR
Lecturer Güven ÖZAL
Lecturer Mehmet BAKAR
Learning Outcomes of the Course Unit
1) Answer the phone, make a phone call
1) Answer the phone, make a phone call
2) Explain appointment and booking rules.
2) Explain appointment and booking rules.
3) Explain leaving and taking messages.
3) Explain leaving and taking messages.
4) Organize business letters layout.
4) Organize business letters layout.
5) Provide orders and dealing with problems.
5) Provide orders and dealing with problems.
Program Competencies-Learning Outcomes Relation
| Program Competencies | ||||||||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | ||
| Learning Outcomes | ||||||||||||
| 1 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 1 | High | High | Middle | High | High | Middle | High | High | No relation | No relation | Low | |
| 2 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 2 | High | High | Middle | High | High | Middle | High | High | No relation | No relation | Low | |
| 3 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 3 | High | High | Middle | High | High | Middle | High | High | No relation | No relation | Low | |
| 4 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 4 | High | Low | Middle | High | High | Middle | High | High | No relation | No relation | Low | |
| 5 | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | No relation | |
| 5 | High | High | Middle | High | High | Middle | High | High | No relation | No relation | Low | |
Mode of Delivery
Face to Face
Prerequisites and Co-Requisites
None
Recommended Optional Programme Components
Not Required
Course Contents
This course will provide students with practice in speaking, listening, writing, reading in the context of foreign trade and will also provide required vocabulary and fixed expressions used in pohee converstations, bookings and arrangements.
Weekly Schedule
1) Answering the phone2) Making calls
3) Appointments
4) Hotel reservations
5) Letters
6) Flight reservations
7) Taking messages
8) Midterm examination/Assessment
9) Leaving messages
10) Weekly work schedules
11) Problems
12) Trips
13) Orders and instructions
14) Delivery methods
15) Restaurant reservations
16) Final examination
Recommended or Required Reading
Planned Learning Activities and Teaching Methods
1) Lecture
2) Discussion
3) Group Study
4) Lab / Workshop
5) Project Based Learning
Assessment Methods and Criteria
Contribution of Midterm Examination to Course Grade |
30% |
|---|---|
Contribution of Final Examination to Course Grade |
70% |
Total |
100% |
Language of Instruction
Turkish
Work Placement(s)
Not Required