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Turkish

Total Quality Management

MACHINE

Vocational School of Hereke Asım Kocabıyık
Short Cycle (Associate's Degree)
Course Unit Title Course Unit Code Type of Course Unit Level of Course Unit Year of Study Semester ECTS Credits
Total Quality Management MKP231 Elective Associate degree 2 Fall 3

Name of Lecturer(s)

Lecturer Ferit ARTKIN
Lecturer Hüsnü BAYSAL
Lecturer Evren KUTLU
Lecturer Sadettin YILMAZ

Learning Outcomes of the Course Unit

1) Introduction to quality concepts, historİcal perspective on quality progress, properties and dimension of the quality
2) Quality groups and quality vision
3) Fundamentals of theTotal Quality Management (TQM)
4) Responsibilities of the quality workers and departmants in organisation
5) Learnig of code of practice about TQM
6) Description of the standard, classification of the standards, standardisation
7) ISO 9000:2000 Quality Management System Starndards
8) EFQM Excellent Modal, Self evaluation
9) ISO 14000 Environmental Management System Standard

Program Competencies-Learning Outcomes Relation

  Program Competencies
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Learning Outcomes
1 High High High High High High High High High High High High High High High High High High High High
2 High High High High High High High High High High High High High High High High High High High High
3 High High High High High High High High High High High High High High High High High High High High
4 High High High High High High High High High High High High High High High High High High High High
5 High High High High High High High High High High High High High High High High High High High High
6 High High High High High High High High High High High High High High High High High High High High
7 High High High High High High High High High High High High High High High High High High High High
8 High High High High High High High High High High High High High High High High High High High High
9 High High High High High High High High High High High High High High High High High High High High

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

not

Course Contents

This course covers; Concepts of competition and Quality, Historical development of Quality and Groups of Quality, the philosophy and principles of Quality, Quality Culture in Organizations and Quality Responsibilities in Activities, Continuous Improvement (Kaizen), Costs of Quality, Suppliers (purveyors) in Total Quality Management, EFQM Excellence Model, Quality Management Systems, ISO 9000, ISO 14000, ISO 27000, OHSAS 18000, SA:8000 Standards

Recommended or Required Reading

Planned Learning Activities and Teaching Methods



Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade

40%

Contribution of Final Examination to Course Grade

60%

Total

100%

Language of Instruction

Turkish

Work Placement(s)

Not Required