Kocaeli University / European Credit Transfer System (ECTS)

Name of Lecturer(s)

Prof. Dr. Mine HALİS

Learning Outcomes of the Course Unit
Program Competencies-Learning Outcomes Relation

Learning Outcomes of the Course Unit

1) Explaining the communication as a psychological and social fact
2) Knows and applies types of communication
3) Understands the importance of organizational communication.
4) Associating effective communication with organizational effectiveness
5) Knows the communication channels in organizations and understands their importance.
6) Using the methods and tools of verbal, written, non-verbal communication
7) Knows the methods of using communication technologies in organizations.
8) Explaining the factors which prevent effective communication in organizations
9) Gains effective listening and speaking skills.

Program Competencies-Learning Outcomes Relation

		Program Competencies
		1	2	3	4	5	6	7	8	9	10
Learning Outcomes
	1	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	2	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	3	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	4	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	5	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	6	High	High	No relation	No relation	No relation	No relation	High	No relation	No relation	No relation
	7	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation
	8	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation
	9	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation	No relation

Mode of Delivery

Face to Face

Prerequisites and Co-Requisites

None

Recommended Optional Programme Components

None

Course Contents

In this course, communication process and communication models, the importance of organizational communication and communication channels in organizations, formal and informal communication, oral-written communication skills and the use of technological tools in communication, factors that hinder effective communication, and effective listening and speaking are examined.

Weekly Schedule

1) Communication and basic concepts related to communication
2) 2. Elements of communication
3) Organizational communication, purpose, function and importance
4) Operating models of organizational communication
5) Communication channels in organizations
6) Communication in formal groups
7) Communication in informal groups
8) Organizational communication tools: verbal and written communication
9) Written communication skills in organizations
10) Methods of using communication technologies in organizations
11) Active listening and speaking skills
12) Factors preventing effective communication and conflict in organizations
13) Case studies in organizational communication
14) Case studies in organizational communication
15) final exam

Planned Learning Activities and Teaching Methods

1) Lecture
2) Lecture
3) Question-Answer
4) Question-Answer
5) Discussion
6) Discussion
7) Drill and Practice
8) Drill and Practice
9) Demonstration
10) Demonstration
11) Case Study
12) Case Study
13) Self Study
14) Self Study

Assessment Methods and Criteria

Contribution of Midterm Examination to Course Grade	30%
Contribution of Final Examination to Course Grade	70%
Total	100%

Language of Instruction

Turkish

Work Placement(s)

Not Required

Course Unit Title	Course Unit Code	Type of Course Unit	Level of Course Unit	Year of Study	Semester	ECTS Credits
Organizational Communication	ISL334	Elective	Bachelor's degree	3	Spring	4